Privacy Policy

Effective Date: June 11th, 2026

1. Introduction

This Privacy Policy explains how 326 LAB - FZCO (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use LapCat – Cat Care & Chat (“App”).

Please note: LapCat helps you care for and track your cat. It does not provide veterinary advice, and the information in the App is not a substitute for professional veterinary care. Any data you log about your cat is collected to operate the App’s features, as described below.

2. Information We Collect

We may collect:

  • Personal Information (e.g., name, email, phone number)

  • Pet Profile and Care Data — information you enter about your cat, such as name, age, breed, weight, and the observations you log (e.g., water intake, litter box activity, mood, appetite, and activity)

  • Photos, if you choose to upload images of your cat within the App

  • Chat Content — messages and inputs you provide to the App’s chat and AI “cat voice” features

  • Usage Data (e.g., pages viewed, time spent on the App)

  • Device Information (e.g., operating system, IP address, device ID)

  • Location Data, if you permit location access

3. How We Use Information

We use the collected information to:

  • Provide and maintain our App

  • Generate care insights, reminders, health scores, and observation trends for your cat

  • Power chat and AI “cat voice” features

  • Improve functionality and user experience

  • Communicate with you (e.g., support, updates)

  • Personalize content and features

  • Comply with legal obligations

4. AI Processing

To power the App’s chat and “cat voice” features, content you provide may be processed by third-party artificial intelligence service providers acting on our behalf. We share only the information necessary to deliver these features. These features are provided for entertainment purposes and do not assess your cat’s actual health. We do not use your personal data to train third-party AI models without your consent.

5. Sharing of Information

We may share information with:

  • Service Providers: to perform services on our behalf (e.g., hosting, analytics)

  • Legal Authorities: if required by law

  • Affiliates and Business Transfers: in case of merger or acquisition

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no security system is impenetrable.

7. Your Rights

Depending on your jurisdiction, you may have rights to:


  • Access your personal data

  • Correct or update data

  • Request deletion

  • Object to or restrict processing

    To exercise these rights, contact us at mobile@326labs.com.

8. Retention of Data

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Children’s Privacy

Our App is not intended for children under 13. We do not knowingly collect personal data from children without verifiable parental consent.

10.  International Data Transfers

If you access the App outside of the UAE, be aware that your data may be transferred to, stored, and processed in the UAE.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective Date" and/or providing notice through the App.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us at mobile@326labs.com.